The Kano Electricity Distribution Company (KEDCO) has been accused of extorting electricity consumers in the state.
The Federal Competition and Consumer Protection Commission (FCCPC) which made the accusation, urged KEDCO to stop excessive billings to consumers.
Executive Director, Mr. Babatunde Irukera said this yesterday during a town hall meeting between consumers, electricity Distribution Company and stakeholders at BMC Event Centre in Dawakin Dakata in Kano.
He said electricity has continued to be a contentious issue between providers and consumers in Nigeria.
“The estimated billing should be reasonable. They should stop extorting the consumers.
“Its a priority for this Commission to address this issue. Key issue remains estimated billing, slow rate of metering, consumer having to purchase assets belonging to the Distribution Company, among others.
“It’s important that we go from place to place to bring the consumers, distribution company and stakeholders to address the key issues and promote higher level of sensitivity by the distribution companies”, he said.
Irukera said KEDCO should listen to the complaints and address the problems.
In his remarks, Alhaji Abubakar Yusuf, KEDCO Chief Customer Relation Officer, said Distribution Company will act promptly on the complains received from customers.
He said the estimated bill depends on the availability of power supply, adding that, if the supply goes up, the bill will go up and if it drops, the bill will reduce.
He advised the general public to comply with the regulations of KEDCO by paying their bills regularly and come to the company whenever they have electricity problems.